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  • BB Cream shop offers the buyer the right to return the products delivered, within a period of 14 days without reason.
  • The return period starts from the date of delivery. If the products are not returned within this period the purchase is a fact.
  • You must return the products within 14 days accompanied by a completed revocation form. For more information, please click here to read about the right of revocation at BB Cream Shop. 
  • Returns shall only be considered if the order is received in an unused, intact condition in the original packaging, with the cellophane or seal unopened. To avoid poor sales we offer the chance to request samples of BB Creams first. 
  • If case of any confusion about the return, the buyer must to prove that the products have been returned on time. This is possible through a consignment note.
  • The direct costs incurred of returning products are at the expense of the purchaser. 
  • Upon receipt of the returned products, you will receive a conformation from us, after which the amount including delivery costs will be reimbursed to the bank account number you have provided us with. 

Received the wrong BB Cream or product?

BB Cream Shop always aims to process orders in the best possible way so that you always have the correct products with you, quickly.
Unfortunately, errors can sometimes be made and the wrong BB Cream or the wrong color could be sent.
If you have received a wrong product, we request you to do the following:
  1. Send an email to stating, 
          - Your name
          - The order number. This is located on the upper right corner of the packing slip
          - Your customer number, also located on the upper right corner of the packing slip 
          - Explanation/reason about the wrong product received

 After your email is received, we will confirm this by email and will send you within three days the right
 product including a return label which you can return the wrong product.  


Any questions?

Should you have any questions, please don’t hesitate to contact us:

Contact formcustomerservice@bbcreamshop.euLive chatFacebook+31 23 55 54 034Twitter


Ordering on BB Cream Shop
  • 100% Original Product guarantee
  • Reliable: Webshop Keurmerk (Certification)
  • Free product with every order
  • Secure online payments
  • Low shipping costs
  • Free shipping on orders over € 100
  • Delivery within 3-7 work days
  • Daily reached on +31235554034 from 9am till 10pm
What customers think
nl Sanaa about @ 05/10/2017 20:20
5 maanden heb ik deze oogcreme gebruikt
Helaas, geen veranderingen
nl jantine about @ 28/09/2017 16:45
Dit is zo fijn spul!!! Ik heb donkere blauwe kringen onder me ogen. echt erg. ik gebruik eerst missha real complete en dan dit. Zo fijn!! Het droogt niet in- dekt goed en blijft de hele dag zitten tot...
Enorm fijne bb cream. ik heb een normale huid met af en toe wat puistjes. Sinds ik dit gebruik totaal geen puistjes meer en mijn gezicht ziet er beter uit. Ik fixeer hem met vichy dermablend poeder. I...
nl Christel about @ 25/09/2017 22:22
Ik heb deze cushion vorig jaar gekocht in zuid-korea. En dit is mijn favoriete cushion, het heeft een prachtige dekking en is een beetje glowy. Deze staat dan ook fantastisch bij een wat drogere huid....
nl Sanaa about @ 06/09/2017 20:24
Bijna 3 maanden gebruik ik deze tube. Helaas niet geholpen.
nl Sanaa about @ 05/10/2017 20:20
5 maanden heb ik deze oogcreme gebruikt
Helaas, geen veranderingen
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